Clifton & Mauney FAQs Page
Orthodontics & Pediatric Dentistry in Chapel Hill, NC
Have questions about visiting a pediatric dentist or orthodontist in Chapel Hill? Here are answers to common questions from families in Chapel Hill, Durham, and Hillsborough.
General Questions
Clifton & Mauney is a combined orthodontics and pediatric dentistry practice under one roof. We provide:
- Comprehensive pediatric dentistry in Chapel Hill, NC for infants, children, and teens (checkups, cleanings, sealants, fillings, fluoride, emergencies, and more)
- Orthodontic treatment in Chapel Hill for children, teens, and adults including braces, clear aligners (Invisalign®, Spark), early treatment, two-phase treatment, retainers, and emergency orthodontics
Because everything is in one office, your child’s dentist and orthodontist can coordinate care easily.
Our office is conveniently located at:
Clifton & Mauney Orthodontics & Pediatric Dentistry
77 Vilcom Center Dr., Suite 310
Chapel Hill, NC 27514
We’re just off Weaver Dairy Rd, directly across from the Timberlyne Village shopping center. Families also find our location easy to reach from local schools: we sit conveniently between East Chapel Hill High School and Chapel Hill High School.
You can find directions and parking details on our Map & Directions page.
We proudly serve families seeking a pediatric dentist or orthodontist in Chapel Hill, Durham, and Hillsborough. Learn more on our Service Areas page.
Our Chapel Hill office hours are:
- Monday–Thursday: 8:00 am – 5:00 pm
- Closed for lunch from 1:00 pm – 2:00 pm
- Friday–Sunday: Closed
You can always confirm hours and policies on our About & Office Info page.
Yes. Clifton & Mauney is currently accepting new pediatric dental and orthodontic patients. You can learn what to expect and access forms on our New Patient page, or submit an online appointment request.
Pediatric Dentistry FAQs
We follow guidelines that recommend your child’s first pediatric dental visit by age one, or within six months of the first tooth.
Our pediatric team offers full-scope care, including:
- Preventive dental care for kids, including cleanings, exams, fluoride, and education
- Common pediatric dental conditions and treatments such as cavities, gum issues, and bite problems
- Dental sealants, tooth-colored fillings, crowns
- Nutritional counseling and oral hygiene coaching
- Sedation dentistry and general anesthesia when appropriate
You can see the full list on our main pediatric dentistry in Chapel Hill, NC page.
Yes. We are proud to be a special-needs-friendly pediatric dentist in Chapel Hill. Learn more about how we support neurodiverse children and those with other needs on our Children & Special Needs page.
We do offer sedation dentistry, including nitrous oxide and general anesthesia, when recommended by your dentist.
If your child has a knocked-out tooth, severe toothache, swelling, or other urgent issues, call us right away and visit our emergency pediatric dental care in Chapel Hill, NC page for step-by-step guidance.
For dental trauma, you can also review our guide on common types of dental trauma for kids.
*If there is uncontrollable bleeding, trouble breathing, or a serious injury, call 911 or go to the nearest ER first.*
Orthodontic FAQs
Yes. We provide orthodontic treatment in Chapel Hill for children, teens, and adults. Explore options on our Orthodontic Treatments page.
We offer a full range of treatments, including:
- Damon braces and other modern braces
- Invisalign for discreet, removable clear aligners
- Spark clear aligners
- Clear aligners for teens and adults
Retainers and retainers after braces
Yes. We provide complimentary orthodontic consultations for braces, clear aligners, and adult orthodontics. You can request yours by submitting an appointment request online.
Treatment time varies, but many cases take about 12–24 months, depending on your age, goals, and the complexity of your bite. Our blog on when to start orthodontic treatment gives helpful context.
Your orthodontist will give you a personalized estimate at your consultation.
For issues like a loose bracket, poking wire, or broken appliance, call our office and visit our page on emergency orthodontic care for tips on what to do until we see you.
Appointments, Hours & Scheduling
Most children benefit from a pediatric dental check-up every six months. Learn more about routine visits and prevention on our preventive dental care for kids page.
Some children with higher cavity risk or special health needs may be seen more frequently.
You can:
- Use our online Appointment Request form
- Call our Chapel Hill office at 888.339.8108
If you need to reschedule, please let us know as early as possible so we can offer that time to another family.
Yes. Our Chapel Hill location on Vilcom Center Drive has convenient on-site parking. You’ll find details and a map on our Map & Directions page.
Costs, Insurance & Payments
Costs depend on the type of visit and the complexity of treatment. Before starting care, we’ll review:
- Your recommended treatment plan
- Estimated insurance benefits
- Your expected portion and payment options
You can read an overview on our Financial & payment options page.
For orthodontics specifically, you can visit this blog for more information: Does insurance cover braces?
Yes. We file insurance claims as a courtesy and accept assignment of benefits from many carriers. Our Financial information page explains how we handle insurance, estimates, and reimbursements.
Because plans vary widely, we always recommend checking your individual coverage and limitations directly with your insurer.
Yes. To help families access care, we accept North Carolina Medicaid for pediatric dental patients who meet practice criteria. Details and eligibility are explained on our Financial & insurance policies page.
We accept:
- Cash
- Check
- American Express
- Discover Card
- Mastercard
- Visa
You’ll find specifics under “Payment Options” on our Financial page.
Yes. For orthodontics and more extensive treatment, we provide flexible payment options. Learn about financing and how we structure plans on our Financial & payment options page.
Yes. You can use the “Pay Your Bill” link on our homepage and financial pages for secure online payments, making it easy to manage balances for your family’s care.
Our team will:
- Verify insurance information
- Provide an estimated insurance contribution
- Review your estimated out-of-pocket cost before treatment begins
Because insurers ultimately decide what they will pay, all numbers are estimates, but we outline them clearly on our Financial policies page and discuss them with you at your visit.