Patient Experience Week is a time to recognize the importance of compassionate, personalized care in every healthcare setting—including pediatric dentistry and orthodontics. At Clifton & Mauney, we take this opportunity to celebrate the values that set us apart and highlight the ways we go above and beyond to ensure a positive dental patient experience for children and special needs care in dental services for every child who walks through our doors.
A Commitment to Exceptional Care Sets Clifton & Mauney Apart
At Clifton & Mauney, patient experience is about more than just treatments and procedures—it’s about creating a welcoming environment where every patient feels valued and supported. From the moment you arrive, our team prioritizes kindness, clear communication, and individualized attention. We believe that a great dental patient experience starts with listening to our patients’ needs, addressing their concerns, and ensuring they feel comfortable every step of the way.
Whether it’s a routine check-up, orthodontic consultation, or a more complex procedure, we strive to make every visit stress-free and enjoyable. Our office is designed to feel warm and inviting, and our team is trained to provide gentle, patient-focused care. We also take the time to educate our patients about their oral health, empowering them to make informed decisions about their care.
Our Mission
At Clifton & Mauney, our mission is to help you or your child achieve the smile of your dreams. We are committed to upholding a gold standard in patient care, and we strive to ensure that every visit to our office is a pleasant experience. We are proud to provide world-class pediatric dental and orthodontic treatments to Chapel Hill and the surrounding communities, and we’ll work with you to create a treatment plan that fits into your lifestyle.
Everyone deserves a smile they feel proud of; we help patients achieve this through high-quality pediatric dental and orthodontic treatment. As a comprehensive dental and orthodontic practice, we’re proud to offer traditional metal braces, Invisalign, and a variety of pediatric dental treatments. Every member of our team is committed to creating a superlative experience for our patients.
Specialized Care for Children with Autism and Sensory Sensitivities
We understand that visiting the dentist or orthodontist can be overwhelming for children with autism or sensory sensitivities. That’s why we have taken special care to create an environment that accommodates their unique needs. Our team has extensive experience working with neurodivergent patients, and we employ techniques designed to minimize anxiety and sensory discomfort.
Some of the ways we enhance the pediatric patient experience include:
- Customized appointments – We offer flexible scheduling and longer appointment times to allow children to acclimate to the environment at their own pace.
- Sensory-friendly accommodations – With quiet exam rooms, we tailor the environment to reduce sensory overload.
- Compassionate communication – Our staff uses clear, gentle language and visual aids to help children feel more comfortable and prepared for their visit.
- Desensitization visits – We encourage parents to bring their children in for short, non-invasive visits before their actual appointments, allowing them to become familiar with our team and office setting.
By taking these extra steps, we aim to make dental and orthodontic care a positive and accessible experience for all children, ensuring that they receive the care they need without undue stress or fear.
Elevating Patient Experience Every Day at Clifton & Mauney
Patient Experience Week is a reminder of our ongoing commitment to compassionate, high-quality care. At Clifton & Mauney, we continually seek ways to improve the patient experience at the dentist and orthodontist, ensuring that every visit is met with warmth, professionalism, and genuine care.
We are grateful for our patients and their families, who trust us with their smiles. As we celebrate Patient Experience Week 2025, we reaffirm our dedication to providing the best possible care—your comfort and well-being are always our top priorities. If you or a loved one are looking for a dental or orthodontic office where patient experience is a top priority, we invite you to schedule an appointment with us today! Call 888.339.8108 or connect with us online.
